Refund Policy

Faangpods.com goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Faangpods.com accepts returns and will refund payment if and when customers are disappointed by Faangpods.com merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations such as not as described or agreed upon a mock confirmation prior to payment or broken; or (c) the design of the final product is materially different from the final design submitted by the customer.
 

Please reach out and provide us photos and images of defect products to further process the return once our team inspects the image and deems customer qualifying for a return.

Usually there’s a No return policy for all customized orders. However, if there’s a manufacturing defect on the products we will happily refund the defect products upon receiving the returned products. (Note that FaangPODS does not provide shipping labels for returning products).

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If the goods are otherwise flawed, or if your order arrives later than promised, then you may return the custom goods for a full refund, within 15 days of receiving your custom order. All we ask is that you notify FaangPODS before returning any goods to ensure that your return is handled quickly and accurately.

 

Cancellation Policy

Order changes and cancellations are only possible when requested prior to your order moving into production; once the production process for the order has started, changes and cancellations can no longer be accepted. Please note that changes may impact delivery dates and pricing.

 

Changes to Return & Cancellation Policy

We reserve the right to modify or update this Changes to Return & Cancellation Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

For any questions regarding shipping, please contact us at:

Email: faangpods@faangpods.com 

or

phone: 669-278-6367

Last Modified: 03/25/2025